Level 3 Business Administrator - Hoad Medical Practice

Hoad Medical Practice are looking for an enthusiastic and motivated Business Administration Apprentice to join their team this September!

As a Business Administration Apprentice, you will gain valuable hands-on experience supporting the day-to-day running of the practice while working towards a nationally recognised Level 3 Business Administrator Apprenticeship.

You will work alongside experienced clinical and administrative staff, developing your skills and confidence in a busy healthcare environment.

Key Responsibilities

• Provide administrative support to clinical and non-clinical staff
• Maintain and update patient records accurately
• Handle telephone and face-to-face enquiries in a professional and friendly manner
• Assist with appointment scheduling and correspondence
• Prepare reports, documents and meeting minutes
• Maintain patient confidentiality and follow GDPR and NHS policies
• Support the smooth day-to-day running of the practice
• Contribute to continuous improvement projects and initiatives

Training & Development

As part of the apprenticeship, you will:

• Work towards a Level 3 Business Administrator qualification
• Receive a combination of workplace learning and structured coursework
• Benefit from support and mentoring from experienced team members
• Develop practical administration and communication skills
• Gain valuable experience that can lead to a career in healthcare administration

About You

We are looking for someone who is:

• Motivated, reliable and keen to learn
• Interested in healthcare and business administration
• Friendly and confident when communicating with others
• Well organised and able to manage tasks effectively
• Comfortable working both independently and as part of a team
• Accurate and able to handle confidential information responsibly
• Confident using basic IT, including Microsoft Office, email and the internet

What We Offer

• Valuable experience within an NHS GP practice
• A supportive and inclusive working environment
• Mentoring and training from experienced colleagues
• A nationally recognised Level 3 qualification
• Opportunities for career progression within the practice or wider NHS
• Access to NHS discounts and wellbeing resources

GCSEs in English and Maths (Grade C/4 or above) or equivalent preferred but not essential