Level 3 Business Administrator - Tiffen & Co Ltd

From our office in Carlisle, our local staff have a wealth of experience and knowledge, a key factor in helping you sell your home.

We are passionate about property and are professional in everything we do.  Our focus is to provide exceptional customer service and to deliver results beyond expectation to our clients.

• Liaising with vendors and viewers to arrange vendor accompanied and agency accompanied viewings via email, telephone and within the office, ensuring these are booked into the system with accuracy.
•  Negotiating offers to purchase property with vendors and prospective purchasers via email, telephone and within the office. Liaising with solicitors, other agents and mortgage providers to check validity of offers and checking sale chains. 
• Ongoing liaison with solicitors, purchasers and vendors to monitor sale progression once a property is sold, including valuation and chain queries. 
• Generation of Market Appraisal/Valuation and Mortgage Appointments and the booking in of these appointments into the system. 
• Undertaking viewings at properties with prospective purchasers, ensuring the property is shown to its best potential.  
• Dealing with general property enquires. 
• Adding applicants to our database system accurately ensuring that full information is obtained so they are registered properly, identification and cross selling of leads such as market appraisals and mortgage appointments. 
• Ordering of Energy Performance certificates. 
• Ordering and management of electronic anti money laundering checks. 
• Obtaining conveyancing quotes from local solicitors and instructing successful referrals. 
• Checking of new property files to ensure that these have been listed to the market in accordance with company policy. 
• Obtaining and reporting of feedback from viewings to vendors. 
• Monthly vendor contact calls to discuss the marketing of the property. 
• Property inspections for vacant properties. 
• Other general administration within the estate agency as required. 

• GDPR Compliant 
• Good communication skills 
• Excellent time management and organisational skills 
• Effective team player 
• Capable of working independently